Privacy Policy

Introduction

Comfort Inn Settlement is committed to providing the highest level of customer service, including the protection of the privacy of our customers. Comfort Inn Settlement does not sell or make available your information to any marketing agencies or database not associated with Choice Hotels Australasia. Comfort Inn Settlement complies with the National Privacy Principles contained in the Privacy Act 1988.

What kind of personal information do we hold?

Personal information is defined as information or an opinion that can identify a person. The type of personal information collected by Comfort Inn Settlement from its customers depends on the type of transaction you are undertaking with us. If you are making a reservation then only the information required to effect and confirm the reservation will be collected.

How do we collect your personal information?

Comfort Inn Settlement/Choice Hotels Australasia collects personal information in various ways, including; when you are making a booking through our centralised reservations system, through the Global Distribution System (GDS) or through our website.

How do we use your personal information?

Your personal information may be used in order to: Provide the services that you require,administer and manage those services, including billing Conduct appropriate checks for credit-worthiness Maintain and develop our business systems and infrastructure including testing and upgrading of these systems.

To whom do we disclose your personal information?

To properties within the Choice Hotels Australasia system To credit card companies for payment of accounts To outsourced service providers including: - Mailing system companies - Reward program administration companies - Information technology service companies. To your authorised representatives or legal advisers To credit-reporting agencies for credit worthiness checking To our professional advisers, including accountants, auditors and lawyers To government and regulatory authorities and other organisations, as required by law To our related companies Choice Hotels Australasia requires any outsourced service provider to operate within the National Privacy Principles.

Internet Site

The Comfort Inn Settlement/Choice Hotels Australasia web site does not use cookies. Information collected when you use the site and/or clicking on an Advertising banner or tile is Non-personally identifiable information. Non-personally-identifiable information is defined as information that keeps you anonymous. No details (such as your name, address, phone number or email address) are collected. Non personally identifiable information that is collected includes the server your computer logged onto, your browser type, and whether you responded to an advertisement. It also includes (totally anonymously) such things as your entry and exit points to the site, the pages you looked at, how long you spent in the site, and a number of other statistics. There will be times when we ask you voluntarily to provide personal information, such as a survey or purchase form, or when you make a reservation. In these situations, Choice Hotels Australasia or a third party engaged by Choice Hotels Australasia, collects the information on behalf of the advertiser, Choice Hotels Australasia property and/or Website. This information is used by Choice Hotels Australasia, the advertiser and/or Web site so that you can receive the services or information that you requested. Unless specifically disclosed, the personally identifiable information collected by Choice Hotels Australasia in these cases is not used to deliver personally-tailored ads to you and is not linked by Choice Hotels Australasia to any other information.

 Communication by Email

If you send an e-mail message and/or attachments to any recipient at Comfort Inn Settlement/Choice Hotels Australasia Limited, the information that you send will be collected and retained by us through our automatic storage and back up system, which records each e-mail received. This information may be shared with our related entities and properties within the Choice Hotels Australasia network. This information will only be used for the purpose for which it was sent, and where necessary, to investigate and/or discipline employees.

Links to other sites

Our website may contain links to other sites that are not affilliated or associated with, or controlled by Comfort Inn Settlement.  As we have no control or interest in these sites we are not responsible for their privacy practices.  Our privacy policy applies only to the parts of our website within our control.

Further Information

If you have any question in regard to privacy please contact Comfort Inn Settlement at 405 High Street Echuca Vic 3564 or forward an e-mail to mail@settlementmotorinn.com